Tony Hung Tran

I design customized tour packages, secure contracts, and build lasting client relationships using fluent Vietnamese and English communication.

I consistently identify new business opportunities, expand market reach, and manage the complete sales cycle from planning to execution.

As Director of Inbound Tours, I lead the sales and operations of international travel services, with a strong focus on attracting overseas visitors and expanding into new markets.

I design customized tour packages for a wide range of clients, including cultural, luxury, and adventure travelers.

I accomplish this while building lasting relationships with travel agencies, tour operators, and other business partners around the world.

I negotiate agreements with airlines, hotels, and local service providers to secure competitive pricing and deliver outstanding value for both clients and the company.

I also oversee the complete customer experience, from itinerary planning and travel logistics to personalized service and problem resolution.

I always ensure high levels of customer satisfaction, repeat business, and long-term growth.

Procurement and Supply Manager and Vietnam Country Specialist/Asia – Specialization in Inbound tours

The Dragon Trip Pte. – The Learning Adventure Asia
Ho Chi Minh City, Vietnam

June 2023 – June 2024

In this role, I managed supplier sourcing and partnerships throughout Asia, identifying and contracting with hotels, transportation providers, destination management companies, and tour operators to support high-quality educational travel programs.

I negotiated competitive agreements while ensuring that all partners met strict safety, quality, and audit standards, building strong relationships that delivered reliable service and long-term value.

I worked closely with the sales and operations teams to develop customized tour proposals, prepare pricing and budgets, and make strategic decisions on product offerings before presenting them to clients.

I also led and mentored a team of regional specialists, helping them strengthen their product knowledge.

We maintained high supplier performance, and consistently deliver outstanding travel experiences across multiple destinations.

As a business consultant, I worked with international travel companies to strengthen their sales performance and develop more effective marketing strategies.

I helped new and growing businesses create practical business plans, build customer acquisition channels, and expand their client base to support long-term growth.

I also advised clients on best practices in tour marketing and customer service, while assisting with the recruitment, training, and evaluation of staff to build strong, high-performing teams.

In addition, I represented client companies at seminars, industry events, and trade fairs, promoting their products, increasing brand visibility, and helping generate new business opportunities and partnerships.

Business Development Manager (Sales, Marketing & Operations E-commerce Dept.)

Omni Marketing Group (OMG!)
Ho Chi Minh City, Vietnam

August 2014 – December 2019

In this role, I developed strategic partnerships by negotiating with merchants, particularly within the travel sector, to expand loyalty program initiatives and create new business opportunities.

I analyzed competitor strategies and market trends to support effective pricing, positioning, and sales decisions, while maintaining accurate performance tracking and reporting to guide business growth.

I also contributed to team development by recruiting and training staff to deliver consistently high-quality service.

What’s more, I planned and executed promotional campaigns and customer engagement events designed to strengthen brand awareness, increase customer participation, and support revenue growth.

This role required me to develope new business opportunities by building relationships with merchants across a wide range of industries, including transportation, hospitality, restaurants, insurance, retail, and other service providers.

I communicated directly with potential partners to arrange meetings, negotiate opportunities, and evaluate products and services before deciding on the most effective sales approach, whether online or through in-person channels.

I collaborated closely with operations and marketing teams to ensure each partnership was carefully planned and successfully implemented.

I also organized product promotions and sales events to attract customers, increase engagement, and support business growth, while providing direct customer consultation and support when needed.

Information Systems, has strengthened my ability to combine strategic thinking with practical problem-solving.

This has enabled me to build successful partnerships, improve business performance, and support long-term organizational growth.

Master of Business Administration (MBA)

University of Phoenix

Phoenix, Arizona, USA

Bachelor of Science in Business Management

University of South Florida

Tampa, Florida, USA

Bachelor of Science in Business Information Systems

University of South Florida

Tampa, Florida, USA

These international learning experiences have strengthened my ability to understand diverse markets, develop effective business strategies, improve customer experiences, and support successful business growth across multiple industries.

International Tour Guide License

Vietnam Tourism Board

Hanoi, Vietnam

Tourism Training Course

College of Economics

Hai Phong, Vietnam

Brand Loyalty Training

CPC (Continuity Plus Company) Group

Singapore

Sales & Marketing Training

MD-24 Home Medical Services

Phoenix, Arizona, USA

Finance & Management Training

Omni Marketing Group

Kuala Lumpur, Malaysia

Product Sales and Marketing Training

Subway and Coffee Bean and Tea Leaf

Ho Chi Minh City, Vietnam

Tony Hung Tran

Tourism Services Management | Business Operations | Staff Development

Let's get in touch to see how we can work together to expand your business in Southeast Asia!